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Author name: webadmin

Ways to Handle Customer Complaints via Live Chat Support

Top-quality customer support is the backbone of every successful business. And the foundation of top-quality customer support is the quick resolution of complaints.  Failure to meet quick resolution leaves customers disgruntled. As a result, they share their bad experiences on social media platforms, tarnishing the reputation of the brand and costing it potential business. While …

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Hike in Fuel Prices Present New Challenges for the E-Commerce Industry

Businesses across the globe were already struggling to survive with the significant rise in the costs of operations and raw materials in the wake of COVID-19; the Ukraine-Russia war has presented another challenge for them, disruption of the fuel supply. This disruption has caused a substantial rise in the fuel prices in the UK, Europe …

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Selling on Amazon or Your Own Website – What’s More Profitable?

It won’t be wrong to say that the widespread success of online businesses has brought upon us the age of entrepreneurs. According to a survey conducted by Holvi, the digital banking specialist for SMBs, almost 50% of the workforce in the UK wants to quit their jobs to start their own business. A good part …

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Why Fast Response is Essential for Good Business

Businesses that don’t treat their customers well seldom thrive. It’s not the quality of your products or services that keep the customers coming back to your brand, it’s your customer support. And, a major part of the quality of your customer support relies on fast response. Responding quickly to customers’ queries reflects the dedication and …

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Reasons Why Email is Still the Most Powerful Tool of Communication for Businesses in 2022

Even though it has been around for a few decades, email still remains at the core of business communication, both internal and external. That claim is not just a shot in the dark. According to an email statistics report released by Radicati, a technology market research firm, close to 258 billion emails are exchanged between …

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eCommerce

Order Fulfillment Services – Does Your e-Commerce Business Need Them?

When you started your e-commerce business, its operations were probably a one-man show — you ran everything. But, over time, as the business picked up, you noticed that it became nearly impossible to manage everything yourself, so you took a decision and started building a team and delegating tasks and responsibilities. Hiring order fulfilment services …

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A Strategic Approach To Becoming A Profitable Online Store In 2024

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