Over the last 6 years, We have been serving Clients like yourself. We have partnered with many to ensure that their Communication via Emails, Chats and Phone is attended 24/7. Which is virtually impossible for the many small E Retailers and Guess what at unbelievably low prices.
What we can do for you ?
We can guarantee a turn around time for email replies that are well within the time limits acceptable by Ebay and Amazon.
We can Guarantee a 24/7, 24/5, 12/7, 12/5 support as preferred by you.
- We can take care of the Delivery Management ie, Update the Customers with regards to the Product Delivery Status including Courier Status by interacting with the Postage/Courier Company.
- Our Exposure to Clients E Retailing through Ebay and Amazon has given vast experience and indepth knowledge working with their various applications.
- Our Team is Tested and Qualified for Language Skills, Email Etiquettes and Commitment to work, They are constantly reviewed and monitored.
- We give access for Clients to have a constant interaction with the assigned Client Manager.
- We have successfully maintained Clients for whom we provide Email support for the last 8 years and maintain the track record of not having lost one single Client.
- Our Facilities are 100% Power Back up, supported by Online UPS with Back up time of 1 hour and Generator that has automatic start up features.
- We manage 2 facilities so that we have a disaster management plan in place.
- We always maintain a fully trained bench strength that comes handy during Festival Seasons when email queue is at its highest.