Live Chat Monitoring
Managing customer enquiries can be a time consuming and costly process to deal with in-house. By outsourcing your live chat monitoring to Swift you will free up your staff’s valuable time to work on other areas of your business.
We have worked with many clients all over the world to handle queries in any language. From sole traders to large corporations, companies of all sizes can save time and money.
Our experienced staff will be trained to your company standards to ensure we continue to project your presence, the whole process is seamless to your customer and it will always appear that they are dealing with your own staff. We can integrate with multiple systems to manage the flow of live chat and pass them to other departments as applicable.
We do not need access to any of your login details, all set-up can be completed via remote access.
We are so confident that you will reap the benefits of our service, we offer all new clients free set up and 1 week’s free no obligation trial, what have you got to lose?